We gladly accept returns, exchanges and cancellations

100% money-back guarantee

·         Contact us within 7 days of delivery.

·         Ship items back within 14 to 20 days of delivery,

·         Request a cancellation before the item has been shipped for a full refund.                 

Conditions of return

·         Item(s) must be in their original condition.

·         Buyers are responsible for return shipping costs.

·         Any damage due to improper use will not be included under our Return Policy

Questions about your order?

·         Please contact us if you have any problems with your order

You don't need to register to buy our gems. Just click on the item you want to purchase and click ADD TO CART then click VIEW CART and select payment method. It's easy and secure, We use SSL technology which encrypts all your credit card or PayPal data while processing the payment. You can verify it by clicking on the SSL logo on the footer of our home page.

 

PayPal

PayPal is the most popular online payment system that allows you to shop online without having to re-enter information for every transaction, It is also the most secure payment system.

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Credit Cards

We accept  all credit cards .Your Credit Card  number, name, address, CVV details will be encrypted by the secure  SSL technology.

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Bank Transfer

Please email us the item details you wish to purchase and we will send you the invoice and the bank details, You can also wire transfer or  Direct Deposit. Once the payment is cleared, your item will be shipped the same day.

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LAYAWAY

In an effort to make your purchase as easy as possible on your wallet we will do our best to assist you.

 

Choose your item and email us your intention to purchase on layaway, please note the following.

 

Take any of the item on zero percent interest up-to 3 months.
No returns for any layaway items

In case you change your mind not to take the layaway item after paying EMI then full amount is not refundable. We can only exchange or will refund partial amount up to 30%.

The price is inclusive of Hong Kong sales tax.

Alifgems understands the privacy of our buyers and it is strictly controlled. We never disclose any information to any other company or individual

We may use your information for the following:

• To communicate with you about your order

• To confirm and track your order.

• Shop with Confidence at alifgems as we use SSL technology which means extra protection for our clients.

• Any transaction made through Credit Cards is encrypted and cannot be read while information flows on the web.

•  Our Website is protected by trusted antivirus McAfee & SSL