We at alifgems takes customer care utmost important. Your trust is everything for us and we assure you, you are very safe with Alifgems Limited for each sales transaction.

We gladly accept returns, exchanges..

100% money-back guarantee 100％

·         Contact us within 7 to 14 days of delivery.。        

Conditions of return 

·         Item(s) must be in their original condition.

·         Buyers are responsible for return shipping costs. 

·         Any damage due to improper use/packing will not be included

          under our Return Policy. 

·        Once item returned inspected we will give you 100% full
         amount without any deductions.

Many ways to pay as per your convinience.

Just click on the item you want to purchase and click ADD TO CART then click VIEW CART and select payment method. It's easy and secure, We use SSL technology which encrypts all your credit card or PayPal data while processing the payment. 

PayPal/ Payoneer.

PayPal, Payoneer is the most popular online payment system that allows you to shop online without having to re-enter information for every transaction, It is also the most secure payment system.

For Payoneer transfer please use our email sales@alifgems.com

​Cards

We accept  all credit cards .Your Credit Card  number, name, address, CVV details will be encrypted by the secure  stripe technology.

Bank wire/Transfer

In payment method select offline payment, and email us the item SKU No and we will send you the invoice and the company bank details. you can find our bank details under Policy section. Once the payment is cleared, your item will be shipped the same day.

LAY-AWAY

In an effort to make your purchase as easy as possible on your wallet we will do our best to assist you.

Choose your item and email us your intention to purchase on layaway, please note the following.
Take any of the item on zero percent interest up-to 3 months.
No returns for any layaway items
In case you change your mind not to take the layaway item after paying EMI then full amount is not refundable.

Alifgems understands the privacy of our buyers and it is strictly controlled. We never disclose any information to any other company or individual

We may use your information for the following:

• To communicate with you about your order

• To confirm and track your order.

• Shop with Confidence at alifgems as we use SSL technology which means extra protection for our clients.

• Any transaction made through Credit Cards is encrypted and cannot be read while information flows on the web.

•  Our Website is protected by trusted antivirus McAfee & SSL

Worldwide Shipping.

We offer Free Worldwide Shipping by Registered Post with Insurance for all items worth USD 300 or more.

We offer Free Worldwide Shipping by USPS EMS with Insurance for all items worth USD 1000 to 2000.

We offer Free Worldwide Shipping by FEDEX, with Insurance for all items worth USD 2000 to 100000.

We offer Free Worldwide Shipping by MALCA AMIT WITH Insurance for all items worth USD 10000 AND ABOVE.

For items less than USD 300, a shipping fee of USD 12 will be charged.

Online Tracking is available for most of the countries except for the Registered post. so any loss by registered post buyer must contact their Local post office for tracking by loss and found.

The customer is responsible for any applicable customs duties and taxes of their country as this is beyond our control.

Processing time

All orders are processed within a day, ONCE PAYMENT is CLEARED by Bank, Card processing, and paypal, and Payoneer companies.

Estimated shipping time

• By Registered post worldwide 7 to 20 Days
• By EMS (Express Mail Service) worldwide 5 to 7 working Days
• By FedEx, DHL and UPS 3 to 5 working Days

I'll do my best to meet these shipping estimates, but can't guarantee them as it depends on the shipping carrier.

There are many ways to pay at your convenience with just a click on the item you want to purchase.

ADD items TO CART then click VIEW CART select payment method and choose the way you want to pay.

It's easy and secure, We use SSL technology which encrypts all your credit card data while processing the payment. 

For Bank Transfer, after adding an item in the cart, select offline and send us the payment to our bank account which you can find under the store policy section, or email us sales@alifgems.com

PayPal/ Payoneer.

PayPal, Payoneer is the most popular online payment system that allows you to shop online without having to re-enter information for every transaction, It is also the most secure payment system.

For Payoneer transfer please use our email sales@alifgems.com

​Cards

We accept all credit cards. Your Credit Card number, name, address, CVV details will be encrypted by the secure stripe technology.

Bank wire/Transfer

In the payment method select offline payment, and email us the item SKU No and we will send you the invoice and the company bank details. you can find our bank details under the Policy section. Once the payment is cleared, your item will be shipped the same day.

 We at alifgems take customer care of utmost importance. Your trust is everything to us and we assure you, that you are very safe with Alifgems Limited for each sales transaction.

We gladly accept returns and exchanges.

100% money-back guarantee 100％

·         Contact us within 7 days of the item delivery and return the item as per your convenience within 3 weeks.

Conditions of return 

·         Item(s) must be in their original condition.

·         Buyers are responsible for return shipping costs. 

·         Any damage due to improper use/packing will not be included

          under our Return Policy. 

·        Once the item is returned and inspected we will give you 100% full amount without any deductions.

 Alifgems understands the privacy of our buyers and it is strictly controlled. We never disclose any information to any other company or individual

We may use your information for the following:

To communicate with you about your order

To confirm and track your order.

Shop with Confidence at alifgems as we use SSL technology which means extra protection for our clients.

Any transaction made through Credit Cards is encrypted and cannot be read while information flows on the web.

 Our Website is protected by trusted antivirus McAfee & SSL

 IN CASE YOU HAVE ANY QUERY, PLEASE CONTACT US.

Email - sales@alifgems.com

WhatsApp Contact No - +852 5162 1147

We do not charge sales tax at checkout. We already cover all taxes in Hong Kong and Bangkok (Thailand). Buyers are only responsible for any import duties, VAT, or taxes required by their own country upon delivery.

Please note: The final price you see at checkout is tax-free, and we will apply no additional charges.

Contact us if you have any queries related to Tax at sales@alifgems.com.