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PAYMENT METHOD
All our items price is in US Dollar
We use SSL technology which encrypts all your credit card or PayPal data while processing the payment.
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Many ways to pay on alifgems and all are fully secured SSL technology.
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  1. Credit Cards: All major cards accepted.

  2. Bank wire transfer to our alifgems limited bank account.

  3. AliPay.

  4. WeChat Pay (coming soon).

  5. PayPal.

  6. Cash on Pickup (Hong Kong).

  7. Cash on Delivery (Hong Kong).

  8. Western Union, Moneygram, Money Order, Cheque and online payment.

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Bank/wire transfer to alifgems limited ac.
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CHECK STOCK AVIALABLITY.
ADD item to cart, fill all your details and send payment to  this bank a/c . in case urgency.
please send mail to sales@alifgems.com or contact alifgems chat messenger.

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A.C NAME : ALIFGEMS LIMITED , AC NO: 390 747194 883

 

BANK CODE : 024, BRANCH CODE :390

 

SWIFT CODE :HASEHKHH

 

BANK NAME : HANG SENG BANK LIMITED

 

BANK ADDRESS

 

83 DES VOEUX ROAD CENTRAL HONG  KONG

 
CREDIT CARDS.
Add item to cart, input correct shipping address, contact no, contact person and
click CHECKOUT  black button with lock to pay by Credit card, AliPay, WeChatPay.
We accept all major credit cards Visa, Master, American express so if you want to pay by credit cards,
Note :- shipping name and address should match with credit card name and address for quick approval, if it’s different then it will take time for authorization from our payment gateway (Paypal and Stripe), You must contact us in this situation so we can get extra info from you and submit to payment processing company.
 
PayPal.
Add item to cart, input correct shipping address, contact, contact person and click PayPal button under CHECKOUT.
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You can also use PayPal icon on home page you just pay  total amount or send email with SKU no or item details to sales@alifgems.com, we will contact you for shipping address.
Please note few items require additional charge of 7%, due to high paypal fee. under the description of each item you will find note for PayPal , Diamonds of any kind are not sold through PayPal unless its pre agreed.
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ALIPAY.
Makes sure you add correct address, contact person name, correct email as per the credit card while check out.
if shipping address and name different from the alipay most likely it will declined or will take longer time for approval, in such case you contact us.
Wechat Pay.
coming soon.
Cash on Pickup within Hong Kong.
Select your items to pickup and send email and we will ask you to visit our office in Tsim Sha Tsui to pickup.
 
Cash on delivery within Hong Kong.
Select your items and send email and we will send items to your office in Hong Kong.
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Western Union, Moneygram, Money Order, Cheque and Mobile payment.

Send items SKU/item name, carat weight to sales@alifgems.com we will send instructions to pay. To make, payments through Western Union in US dollars or our local currency Hong Kong Dollar (HKD). Make sure to include the transfer fee it should not be deducted from the ​total purchase amount, alifgems need to receive full amount.

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SHIPPING POLICY

  1. Free Worldwide Shipping by Registered post.

  2. We offer Free Worldwide Shipping by Registered Post with Insurance for all items worth USD 300 or more.

  3. We offer Free Worldwide Shipping by USPS,EMS with Insurance for all items worth USD 1000 to 2000.

  4. We offer Free Worldwide Shipping by FEDEX, DHL,UPS  with Insurance  for all items worth USD 2000 to 10000.

  5. We offer  Worldwide Inspection/ shipping service by MALCA AMIT, BRINKS, FARARI WITH Insurance for all items as well for high goods.

  6. For items less than USD 300, a shipping fee of USD 7 will be charged.

  7. Online Tracking is not available in most of the countries for registered post.

  8. Customer is responsible for any applicable custom duties and text
     

  9. Processing time

  10. All orders are processed within 1 - 2 days.

  11. Estimated shipping time by Registered post. Worldwide 7 to 20 Days

  12. Estimated shipping time by EMS (Express Mail Service) Worldwide 5 to 7 Days

  13. Estimated shipping time by FedEx, DHL, UPS. Worldwide 3 to 5 Days

  14. I'll do my best to meet these shipping estimates, but can't guarantee them as it’s depends on the shipping carrier.

RETURN AND REFUND POLICY
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We gladly accept returns, exchanges and cancellations

100% money-back guarantee

Contact us within 7 days of delivery, If not satisfied.

Ship items back within 14 to 20 days of delivery,

Request a cancellation before the item has been shipped for a full refund.                 

Conditions of return

Item(s) must be in their original condition.

Buyers are responsible for return shipping costs.

In case of any damage due to improper use will not be included under our Return Policy

Questions about your order?

Please contact us if you havny problems with your order

PRIVACY POLICY
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Alifgems understands the privacy of our buyers and it is strictly controlled. We never disclose any information to any other company or individual

We may use your information for the following:

  • To communicate with you about your order

  • To confirm and track your order.

  • Shop with Confidence at alifgems as we use SSL technology which means extra protection for our clients.

  • Any transaction made through Credit Cards is encrypted and cannot be read while information flows on the web.

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 Our Website is protected by trusted antivirus McAfee & SSL (HTTPS)

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