: email : sales@alifgems.com 

Copyright © 2017 alifgems limited.

All Rights Reserve

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WhatsApp | +852 51621147

Location :| Hong Kong  | Dubai   |  India

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PAYMENT METHOD
You don't need to register to buy our gems. Just click on the item you want to purchase and click ADD TO CART then click VIEW CART and select payment method. It's easy and secure, We use SSL technology which encrypts all your credit card or PayPal data while processing the payment. You can verify it by clicking on the SSL logo on the footer of our home page.
PayPal

PayPal is the most popular online payment system that allows you to shop online without having to re-enter information for every transaction, It is also the most secure payment system.

Credit Cards

Please contact us in case you want to pay by credit card as its not enabled while check out currenty, We accept  all major credit cards. Your Credit Card  number, name, address, CVV details will be encrypted by the secure  SSL technology.

Please note your billing info must match the billing address for the credit card entered else we will not be able to process your payments

Bank Transfer, Wire Transfer , Money Order, Cheque Western Union, MoneyGram and Cash

At the moment we are only allowing PayPal transaction while checkout on our site. If you want to pay using any of the above methods then please email us to sales@alifgems.com

The item details you wish to purchase and we will send you the invoice and the detail payment instructions. Once payment cleared, your item will be shipped on the same working day.

Alternatively, we can list your selected item on our eBay, Etsy store for you to purchase from there as well.

LAYAWAY
In an effort to make your purchase as easy as possible on your wallet we will do our best to assist you.

Choose your item and email us your intention to purchase on layaway, please note the following.

Take any of the item on zero percent interest up-to 3 months.
No returns for any layaway items
In case you change your mind not to take the layaway item after paying EMI then full amount is not refundable. We can only exchange or will refund partial amount up to 30%.

SHIPPING POLICY

Free Worldwide Shipping by Registered post.

  • We offer Free Worldwide Shipping and Insurance for all items worth USD 300 and above.

  • For items less than USD 300, a shipping fee of USD 7 will be charged.

  • Online Tracking is not available in most of the countries for registered post.

  • For Express shipping,the charges are as follows:

  • EMS 30 USD

  • FedEx 70 USD

  • Customer is responsible for any applicable custom duties and Taxes levy at the country of import.

                                                                                           Processing time

  • All orders are processed within 1 working day, subject to holiday.

.Estimated shipping time by Registered post.

  • Worldwide 7 to 20 Days

Estimated shipping time by EMS.

  • Worldwide 5 to 7 Working Days

Estimated shipping time by FedEx.

  • Worldwide 3 to 5 Working Days

​We will ensure to meet the shipping estimate, however it depends on the shipping carrier.

RETURN AND REFUND POLICY

We gladly accept returns, exchanges and cancellations

100% money-back guarantee

  • Contact us within 7 days of delivery, If not satisfied.

  • Ship items back within 14 to 20 days of delivery,

  • Request a cancellation before the item has been shipped for a full refund.                 

Conditions of return

  • Item(s) must be in their original condition.

  • Buyers are responsible for return shipping costs.

  • In case of any damage due to improper use will not be included under our Return Policy

Questions about your order?

  • Please contact us if you havny problems with your order

PRIVACY POLICY

Alifgems understands the privacy of our buyers and it is strictly controlled. We never disclose any information to any other company or individual

We may use your information for the following:

  • To communicate with you about your order

  • To confirm and track your order.

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  • Shop with Confidence at alifgems as we use SSL technology which means extra protection for our clients.

  • Any transaction made through Credit Cards is encrypted and cannot be read while information flows on the web.

  •  Our Website is protected by trusted antivirus McAfee & SSL