SHIPPING POLICY
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We offer Free Worldwide Shipping by Registered Post for all items.
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We offer Free Worldwide Shipping by USPS ( EMS ) for all items worth USD 1000 to 2000.
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We offer Free Worldwide Shipping by FEDEX, DHL for all items worth USD 2000 and above.
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We also offer Worldwide Inspection/ shipping service by MALCA AMIT, BRINKS, FARARI for all items as well for high goods.
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Customer is responsible for any applicable custom duties and text
PROCESSING TIME. -
All orders are processed within 1 to 3 days.
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Estimated shipping time by Registered post. Worldwide 7 to 20 Days
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Estimated shipping time by EMS (Express Mail Service) Worldwide 5 to 7 Days
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Estimated shipping time by FedEx, DHL. Worldwide 3 to 5 Days
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I'll do my best to meet these shipping estimates.
CUSTOMS AND IMPORT TAXES
Buyers are full responsible for any customs and import taxes that may apply in their respected countries. We will provide all invoices, shipping documents from our side.
RETURN AND REFUND POLICY
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We gladly accept returns, exchanges and cancellations
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100% money-back guarantee
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Contact us within 7 days of delivery, If not satisfied.
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Ship items back within 14 to 20 days of delivery,
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Request a cancellation before the item has been shipped for a full refund.
Conditions of return -
Item(s) must be in their original condition.
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Buyers are responsible for return shipping costs.
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In case of any damage due to improper use will not be included under our Return Policy.
Have any questions about your order? -
Please contact us sales@slifgems.com if you have any problems with your order.
PAYMENT METHOD
All our items default price is in US Dollar but you can change your choice of currency from top of the application. our exchange rate is based on 'Xe' and its updated daily.
We use SSL technology which encrypts all your credit card or PayPal data while processing the payment.
Many ways to pay on alifgems.
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Credit Cards: All major cards accepted.
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Bank wire : Transfer to our alifgems limited bank account only.
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PayPal : Most trusted payment method.
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Payoneer : One of the payment method currently used by Ebay.
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Cash on Pickup (Hong Kong).
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Cash on Delivery (Hong Kong).
BANK/WIRE TRANSFER.
Add item to cart, fill shipping address, contact no, contact person name and select offline payment than press CHECKOUT.
A.C NAME : ALIFGEMS LIMITED , AC NO: 390 74719X XXX (SEND EMAIL TO GIVE YOU LAST 4 DIGIT DUE TO SECURITY)
BANK CODE : 024, BRANCH CODE :390
SWIFT CODE :HASEHKHH
BANK NAME : HANG SENG BANK LIMITED
BANK ADDRESS
83 DES VOEUX ROAD CENTRAL HONG KONG
CREDIT CARDS.
Add item to cart, type correct shipping address, contact no, contact person name and
press CHECKOUT.
We accept all major credit cards Visa, Master, American express.
Note :- shipping name and address should match with credit card name and address for quick approval, if it’s different then it will take time for authorization from our payment gateway ( PayPal and Stripe).
PayPal.
Use the most trusted payment method with peace of mind.
Add item to cart, input correct shipping address, contact person name and click PayPal button under CHECKOUT.
Cash on Pickup within Hong Kong.
Select your items to pickup and send email and we will ask you to visit our office in Tsim Sha Tsui to pickup.
Cash on delivery within Hong Kong.
Select your items and send email and we will send items to your address in Hong Kong based cash on delivery.
Do you want to pay in any other payment methods, do contact us.
PRIVACY POLICY
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Alifgems understands the privacy of our buyers and it is strictly controlled. We never disclose any information to any other company or individual
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We may use your information for the following:
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To communicate with you about your order
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To confirm and track your order.
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Shop with Confidence at alifgems as we use SSL technology which means extra protection for our clients.
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Any transaction made through Credit Cards is encrypted and cannot be read while information flows on the web.
Our Website is protected by trusted antivirus McAfee & SSL (HTTPS)