Store Policies
We believe in a simple, transparent process to ensure comfort and confidence for our valued clients.
Shipping
We are pleased to offer worldwide shipping on all items, with most orders shipped from our main hub in Bangkok, Thailand (95%) and select items from Hong Kong.
Processing Times
Orders are carefully processed within 1–3 business days. We strive for efficiency and aim to dispatch all purchases promptly.
Shipping Options,
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Registered Post / EMS :
Cost USD 12 - 35 each order.
Estimated delivery: 7–20 business days.
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FedEx & DHL (Express Delivery)
Cost USD 50 - 75 each order.
Estimated delivery: 3–5 business days.
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MALCA AMIT, BRINKS, and FARARI. (Premium Shipping for High-Value Items)
Customs, Duties & Taxes
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Buyers are responsible for any customs fees, import duties, or taxes in their countries.
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We provide all necessary shipping documentation and invoices to assist with smooth customs clearance.
Note: International delivery times may vary due to customs procedures beyond our control.
Have any query: sales@alifgems.com
Payment
We provide a variety of secure and flexible payment options:
Accepted Payment Methods
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PayPal: select while checking out.
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Credit & Debit Cards: Use PayPal button and select Card.
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Payoneer: contact us with the item SKU to share the Official invoice with your Payoneer account
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Bank Wire Transfer (details available upon request)
For security reasons and the protection of our clients, bank transfer information is provided privately through an official invoice. Please contact us if you wish to complete payment by bank wire.
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Other accepted payments via
Cryptocurrency, Wise, Revolut, PhonePe, Google Pay, and WeChat Pay. Please contact us with the item SKU number for payment instructions.
If you Need Help with Payment?
We’re here to assist you every step of the way.
Email: sales@alifgems.com
WhatsApp: +852 5162 1147 or +66 950177431
WeChat: alifgems
Line: alifgems
Return & Refund
We offer a 100% Money-Back Guarantee for peace of mind with hassle-free returns.
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Notify us within 7 days of receiving your item at: sales@alifgems.com.
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Return the item with peace of mind within 7–30 days in its original condition, including all original packaging.
Privacy & Security
Your security is our priority. Our website uses SSL encryption and is protected by McAfee for safe, worry-free shopping.
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We value & Respect your hard-earned wealth, so your trust and privacy mean a lot to us.
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We never share your personal data with any third party. We only use it to communicate with you about your order to confirm and track your order.
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All information is handled with complete confidentiality.