EMERALD FAQ

1. Are your emeralds certified by GIA or GRS?

Yes, all our emeralds are certified by leading gemological laboratories such as GIA and GRS. Each gemstone includes its certificate to guarantee authenticity and natural origin.

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2. What origins are available for your natural emeralds?

We offer high-quality emeralds from Colombia (including Muzo), Zambia, Ethiopia, and the rare Swat Valley. Each source offers unique color and clarity characteristics.

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3. Can I order a custom engagement or wedding ring with an emerald?

Absolutely. We specialize in creating custom emerald engagement and wedding rings. Choose from loose certified stones (0.3 to 50 carats) and design your ideal piece with our expert team.

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4. Do you sell loose emeralds for investment or collection?

Yes, we provide investment-grade loose emeralds suitable for collectors, investors, and luxury jewelers. Options include unheated and minor-treated stones with vivid green color.

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5. Do you ship internationally?

Yes, we offer free worldwide shipping, including to the USA, Canada, Europe, Middle East, and Asia. All shipments are insured and trackable for your peace of mind.

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6. What is your return and refund policy?

We provide a free 14–30 day return policy. If you're not fully satisfied, you may return your item for a refund or exchange—no questions asked.

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7. Do you provide gemstone consultation before purchase?

Yes, our gemologists offer free one-on-one consultations to help you choose the right emerald for your budget, purpose (jewelry or investment), and design preferences.

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8. Are your emeralds treated?

We transparently disclose all treatments. Most stones are minor oil-treated (F1), while select unheated stones are also available. Each certification clearly mentions the treatment level.